http://well.blogs.nytimes.com/2008/03/11/meet-the-work-bully/
Tara Parker-Pope
March 11, 2008, 1:22 pm
Meet the Work Bully
Dr. Hershcovis and coauthor Julian Barling of Queens University in Kingston, Ontario, reviewed 110 studies conducted over 21 years that compared employee experiences with both sexual harassment and workplace aggression. The study looked at worker stress and anxiety, job turnover and worker satisfaction, among other things.
The authors identified different forms of workplace aggression. Incivility could include simple rudeness, either in words or action. Interpersonal conflicts involved problems that led to arguments with another coworker. Bullying involved persistent criticism, yelling, spreading gossip, insults and ignoring or excluding workers from office activities.
The researchers found that workplace aggression had severe consequences on employee well-being. Compared to employees who had been sexually harassed, bullied workers were more likely to quit their jobs, be less happy with their work and have less satisfying relations with their bosses. Bullied employees also were more likely to report job stress and be less committed to their jobs.
The problem with work bullying is that it is insidious and difficult to complain about, note the authors. For instance, if one employee consistently ignores the requests of another worker, it can make it difficult to do the job. But employees often are reluctant to raise such an issue with their bosses, because saying “He’s ignoring me,’’ makes the victim sound petty.
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Filed under: B) BULLYING AND MOBBING IN THE NEWS | Tagged: Dr. M. Sandy Hershcovis, Jullian Barling, Tara Parker-Pope, The New York Times - Meet The Workplace Bully, workplace aggression |
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